Question 1

How do I know if my garage door track is misaligned?

Accepted Answer

Signs of a misaligned garage door track include the door moving unevenly or jerking when opening/closing, gaps between the rollers and track, rubbing or scraping sounds, the door getting stuck partway, or visible bends or dents in the track itself. If you notice any of these issues, it's important to address them promptly to prevent further damage to your door system. Our certified technicians at Garland Garage Doors can inspect and realign your tracks, typically within the same day. Call us at (910) 634-2739 for a free assessment.

Question 2

Do you offer financing options for garage door installation?

Accepted Answer

Yes! Garland Garage Doors offers flexible financing options to make your garage door investment more affordable. We partner with trusted lenders to provide 0% APR financing for qualified buyers on purchases over $1,000. We also offer 12, 24, and 36-month payment plans with competitive rates, no prepayment penalties, and quick approval decisions—often within minutes. Contact us at (910) 634-2739 to discuss which financing option works best for your budget. We believe everyone deserves a safe, functional garage door regardless of their current financial situation.

Question 3

How often should I have my garage door serviced?

Accepted Answer

We recommend professional garage door maintenance at least once per year, ideally before the extreme temperatures of summer or winter. However, if your door sees heavy use (more than 4 times daily) or is exposed to harsh weather conditions, twice-yearly service is advisable. Regular maintenance includes lubricating all moving parts, testing and adjusting spring tension, inspecting cables and rollers for wear, testing safety features like photo-eyes and auto-reverse, and tightening all hardware. Annual maintenance typically costs $75-$150 and can prevent repairs costing $300-$600 or more. Garland Garage Doors offers annual maintenance plans with priority scheduling and discounts on parts.

Question 4

What's the difference between torsion and extension springs?

Accepted Answer

Torsion springs are mounted horizontally above the garage door opening and use torque to lift the door. They're more durable, lasting 15,000-20,000 cycles compared to 10,000 cycles for extension springs. Torsion springs also provide smoother, more controlled operation and are safer because they're contained on a shaft. Extension springs are mounted on either side of the door and stretch to provide lifting force. They're less expensive initially but require safety cables to prevent injury if they break. For most homeowners, we recommend torsion springs for their superior safety, longevity, and performance. Garland Garage Doors installs both types and can help you choose the best option for your door.

Question 5

Can you repair my garage door the same day I call?

Accepted Answer

In most cases, yes! Garland Garage Doors offers same-day service for garage door repairs throughout Garland and surrounding areas. Our fully stocked service trucks carry the most common replacement parts, including springs, rollers, cables, and opener components. For standard repairs, we can typically arrive within 2-4 hours of your call. Emergency services are available 24/7 with priority response times. Call us at (910) 634-2739—we understand that a broken garage door is more than an inconvenience; it's a security issue that needs immediate attention.

Question 6

How long does a new garage door installation take?

Accepted Answer

A standard residential garage door installation typically takes 3-5 hours, depending on the complexity of the job. This includes removing your old door, installing the new door panels, setting up the track and hardware, installing or connecting the opener, and testing all safety features. If you're adding a new opener or need additional electrical work, expect 5-7 hours. Commercial or custom installations may take a full day. Garland Garage Doors handles everything from permits to final inspection, ensuring your new door is installed correctly and safely. We also haul away your old door at no extra charge.

Frequently Asked Questions

Ready to Get Started?